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Frequently asked questions

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Do you send your messages through UK operators?


Yes. All messages destined for UK handsets are sent through UK network operators. This ensures that your message will arrive with the handset as swiftly as possible.

Sending messages to UK handsets through non-UK network operators may reduce the cost, but certainly reduces the delivery quality. Messages can be delayed or simply lost. For us, as important as cost is, it is more important that your messages has the greatest chance of being delivered, as swiftly as possible.

Of course, messages destined for handsets outside of the UK can be sent through a number of different routes, depending on the international location of the handset.

For more information, please call our Customer Service team on 08451 221 302.


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