Frequently asked questions

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Can I set the default Time Zone for where I am using your services?

All dates and times are displayed relative to your TIME ZONE setting. If you are based in the Eastern US, for example, and you select GMT -5 for your TIME ZONE setting, then all of your message sending data (scheduling, sent times, and delivery times) will all be displayed correctly, regardless of where our infrastructure is located around the world.

To choose your default Time Zone, please follow these steps:

- Click on the MY PROFILE button
- Select the TIME ZONE left-hand menu option
- Choose the appropriate setting from the TIME ZONE drop-down menu

Should you need further help, please call our Customer Service team on 08451 221 302.

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