Frequently asked questions

Have a question?

Can my SMS account be accessed from multiple logins?

Yes, once you have opened an account with us you can then create as many additional users / account logins as you require. Users can be set-up by the account owner, or an account administrator, via the Administration Panel after logging into your account on our website.

Once multiple users have been set up they can then be logged on the account at the same time and carry out their SMS activity independently.

As the administrator of your account you can keep tabs of your users’ activity by running user usage reports from the Reporting section of the Administration Panel.

If you are concerned about users being able to login from any internet-enabled device, you can lock your account down to one or more IP addresses. For more information on how to achieve this, please click here.

For more information please contact us.

Admin Panel, Administration

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