Frequently asked questions

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Does pressing STOP on my Text Premium inbound service mean I am not charged again? ?

Pressing stop detaches the short code/keyword from the application currently being used, so you can set up another service with that short code or keyword. It does not cancel your service or monthly rental.

Please contact us in writing, providing one months notice, to confirm your cancellation of the service / monthly rental of the short code or keyword. You can email us at or call us on 08451 221 302 if you would like to discuss this further.

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