Frequently asked questions

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How can I use inbound SMS services to engage with my customers?

TextAnywhere can provide you with both short code and long number inbound methods to enable your customers to engage with you:

1. Short Codes: A short code is a five digit number with an assigned keyword. This is great for marketing promotions where you would like the reader of your material to engage with you. For example, in your material you could invite your readers to “Text INFO to 84025 for more information”, for example.. For more information on short codes click here.

2. Long Numbers: You can also enable your customers to respond directly to you by texting in to your own dedicated mobile number. From within your account with us you can choose your own dedicated virtual number, known as a TextInbound number. Check out our TextInbound service for more information.

For more information please call our Customer Services team on 08451 221 302 or contact us here.

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