Frequently asked questions

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How do I enter the mobile number of a recipient contact in TextOnline, or an account contact in the Admin Panel?

The Mobile number field will automatically format the given number according to the formatting rules for the country in which the account is based. A number can be entered with or without any leading zero. Any leading zero will be removed and the appropriate Country Code will be prefixed to the number, storing and displaying the number in its full international format.

To enter an international number (i.e. a number based outside of the country of origin for the account), the number should be entered with a + followed immediately by the relevant Country Code, followed immediately by the local number.

If the number is entered incorrectly, an error message will be displayed.

Please call our Customer Service team on 08451 221 302 for more information if needed.

TextOnline, Admin Panel, Administration

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