Frequently asked questions

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How do I receive replies using an SMTP SMS service?

One of the benefits of using the TextAnywhere SMTP SMS Service is the capability to receive replies back from the SMS text messages you sent out through our system. To receive the replies, you would originally have sent the text message out by sending an appropriately formatted email to our system from your application.

When each recipient replies via text message, their reply will be converted back into an email and sent back to the original sending email address. From here, if you wanted to continue engaging with your recipients, you are also able to reply to the email and it will be displayed to the recipient as an SMS text message.

For more information on our TextAnywhere SMTP SMS service, or any other text messaging solution, please contact our Customer Service team on 08451 221 302, or visit our website.

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