Frequently asked questions

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In which countries do you provide local TextInbound numbers?

With TextInbound, we provide you with a dedicated long number (11 digits for a UK number, for example) that you can use in many ways to receive inbound SMS text messages. The TextInbound number remains yours for as long as you wish to retain it, enabling you to promote the number as a means for your customers to be able to contact you directly by SMS text message.

When you receive inbound messages on your TextInbound number you can choose whether to send back a standard SMS response, run a simple vote or quiz, or manage a subscription service. You can also set up any number of your own keywords on your TextInbound number, without charge, and therefore you can run multiple inbound services on a single TextInbound number.

We provide local TextInbound numbers in the following countries:

- Australia
- Germany
- Ireland
- Italy
- Lithuania
- Netherlands
- Norway
- Poland
- Spain
- Sweden
- UK

The benefit of a local, in-country number is that anyone sending an SMS text message in to your TextInbound number will be charged at their standard network rate for sending a text message.

For further information on our TextInbound service and the charges associated with each country, please contact our Customer Service team on 08451 221 302 or by email on

TextInbound, API, SMS Marketing, Mobile Marketing, International SMS

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