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Frequently asked questions

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Is there a limit on the number of SMS credits I can purchase?


Not at all. You can purchase any number of messages you like. If you find that the right Message Pack for you isn’t available online, then just let us know and we’ll ensure the pack becomes available for you to purchase.

The only restriction we make is that you cannot make more than three credit card purchases in any one day. This is a fraud prevention facility, aimed at further protecting your account.

There's also no minimum contract length or message purchase commitment. Just use us as much or as little as you like. We offer bulk purchases of text message credits for Pre-pay accounts. We also offer discounts as the number of credits you purchase increases.

For example, if you plan on sending a small number of SMS messages, then a pack of 250 credits is charged at 7.5p per credit. However if you purchase 5,000 credits the individual credit cost is 5.7p. If you plan on sending a much larger campaign, then 500,000 credits can be purchased at 2.7p per credit.

For more information on our pricing please visit our main pricing page.


Pricing, Getting Started, General

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