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Frequently asked questions

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I can't login?

If you're on the login page and can't login to your account (you keep seeing the message "Account not found, or bad username/password"),...


How do I change my password?

You change your password from within your account as follows: 1. Click on the MY PROFILE button. 2. Click on the CHANGE PASSWORD...


I can access the website but when I log into the Desktop Utility it states no user found ?

This tends to indication that the email address or the password being used on the Desktop Version is incorrect. In the Desktop Screen...


I am receiving an error 200 Account not found from the Developer Toolkit what causes this?

The most common cause of this error is specifying your TextAnywhere account login email address and/or password as the external Login...


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