Support

Frequently asked questions

Take a free trial today

No commitment, simple sign up, includes free test credits

Have a question?

Can I retrieve a list of messages that I have sent, with their delivery statuses?

Yes, from the Administration Panel of your account. Once logged in to your account, click on the ADMIN PANEL button in the top right-hand...


As a developer, what interfaces do I have access to?

You have access to three different interfaces: 1. Web Service 2. HTTPS 3. SMTP We prefer the first two because they provide a...


How do I lock down the IP addresses that my users can access your applications from?

You can secure user access to your account by setting which IP addresses the system should accept access from. This can be configured on...


How long are messages tried for delivery, before expiring?

You have the option to specify for how long you would like the phone networks to retry the delivery of a message, in the event that the...


Do you provide any development code samples?

Yes, we provide the following code samples as part of our Developer Toolkit. ASP VB C# Java PHP VB.Net If you still require...


How can I begin integrating the TextAnywhere API into my application?

If you are interested in using our SMS Gateway API the best place to start is the Developer area within our website. From here you’ll be...


Does your API support SMPP?

We do not support SMPP. We decided to keep things simple with an HTTPS Connector, a Web Services, and SMTP. More information on our...


How can my customers reply to my SMS messages?

Our TextOnline, TextCampaign, TextMail and TextOMS applications and our Web Service and HTTPS Service APIs can make use of our reply path...


Do you offer support to developers using the SMS gateway API?

Yes, we provide a variety of support options for developers. Primary support and API documentation is offered through our Developer Centre...


What is the SMS Gateway API?

API stands for Application Programming Interface. The TextAnywhere Gateway API enables our clients to integrate the automated sending of...


What functions can be performed using TextAnywhere's SMS web integration tools?

TextAnywhere’s technical integration offers a wide range of products and capabilities. Our Web Service, HTTPS Service and SMTP Service have...


How do I integrate TextAnywhere's SMS services with my own website?

The TextAnywhere Developer Centre is our resource for anything related to using our Developer Toolkit. The Developer Toolkit enables you...


Which developer service should I use for my integrated SMS Marketing needs?

It depends on your requirements as to which service is best for you. We offer three different developer APIs: Web Service – This service...


Will I be required to download additional software in order to integrate a TextAnywhere SMS service with my website?

No. There is no software that needs to be downloaded or installed in order to integrate text messaging in to your web site or application...


What methods are available for sending and receiving SMS messages via a website?

At TextAnywhere, we have a range of tools which will enable you to fully integrate an SMS messaging system into your website. Our...


Is it possible to receive SMS delivery statuses for messages sent via the API without polling or downloading a report from the Admin Panel?

Yes. When calling the SendSMS function of the API, you may use the “statusnotificationURL” parameter, documented which can be found in our...


I am receiving an error 200 Account not found from the Developer Toolkit what causes this?

The most common cause of this error is specifying your TextAnywhere account login email address and/or password as the external Login...


Take a free trial today

No hidden charges for replies, support or features. Just pay for the services you use.

Hosting provided by RackSpace
TextAnywhere is a PCI DSS Level 4 Compliant company
TextAnywhere is a Carbon Neutral company
Verisign Protected
Back to Top