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Frequently asked questions

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What's the maximum number of SMS Marketing messages I can send in one go?


Our system allows you to send as many SMS messages as you need. However, for large campaigns we would recommend, splitting your mobile numbers into manageable batches (for example 20,000 text messages) with a 15-30 minute gap between each campaign.

By splitting-up your campaign you can ensure that your organisation can manage the volume of responses you receive.

You are able to send more than one campaign per day - but you have to make sure that you are compliant with the Unwanted Texts and the Telephone Consumer Protection Act by only sending your SMS campaigns to consenting recipients, or for emergency purposes. Alternatively you can also visit the Information Commissioner’s Office website for details on regulations which must be taken into account for SMS and Email Marketing.

For more information on spam and what the rules are, please contact one of our experienced customer service team members on 08451 221 302.


TextOnline, TextCampaign, TextEmail, TextOMS, TextMail, TextPremium, TextInbound, General, SMS Marketing, Mobile Marketing

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