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What is the average SMS marketing open rate?


The open rates for SMS messages are amongst the highest across any form of marketing. Frost & Sullivan 2010 & Epsilon 2009 reports found that compared to email marketing, which has an average open rate of 22%, the huge 98% open rate of SMS messages is even more impressive.

However, there is no average response rate that can be given with any exact certainty. The success of SMS marketing varies and depends not only on the product/service being sold & the audience and their receptiveness, but the wording you use, the time of day you send the message and how you require people to respond to acknowledge interest.

Here at TextAnywhere we try to make every effort to assist you in maximising the effectiveness of your campaigns which is why we regular update our blog and the FAQ section you’re currently viewing.


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