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Frequently asked questions

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What time should I send my SMS messages to customers?


The best time of day to send your SMS messages depends on the nature of the text, the type of person receiving the message and where they are in the world in relation to you.

If you’re a University that needs to alert pupils about a morning lecture being cancelled then a 9am text message would be useful, however if you’re sending out a text about a T-Shirt sale online people may not be quite so receptive.

Finding the right time to send your SMS marketing messages can be a little tricky but by monitoring response rates and trying out different times of the day you should begin to build up a picture of when your particular customers are most receptive to your messages.

Please contact our Customer Care team on 08451 221 302 if you have any further questions.


TextCampaign, General, SMS Marketing, Bulk SMS, Mobile Marketing

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